Shop Policies

Shop Policies

Welcome to our store! Below, you'll find all the information you need about our policies to make your shopping experience as smooth as possible. If you have any questions, feel free to reach out to us at [email protected].

Returns and Exchanges

• We accept returns and exchanges within 14 days of delivery. Items must be unused, in their original condition, and with all tags attached.
• To initiate a return or exchange, email us at [email protected] with your order number and reason for the return. For damaged items, include a photo of the issue.
• Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item sent).
• Customers are responsible for return shipping costs unless the item is defective.
• Custom or personalized items are final sale and not eligible for returns or exchanges.

Expected Timeline for Returns

• Once we receive your return, please allow 5-7 business days for processing.
• Refunds may take 3-5 business days to appear in your account, depending on your bank or payment provider.

Payments

• We accept payments via major credit cards and PayPal  
• Sales tax is applied to orders shipped as required by law.
• All transactions are secure and processed through PayPal and Stripe, which uses advanced encryption to protect your information.

Privacy Policy

• Your privacy is important to us. Our website uses SSL encryption to safeguard your personal data.
• We do not share or sell your information to third parties.

Shipping Details

• Orders ship within 5 business days from purchase date, via USPS or UPS.
• Shipping costs are calculated at checkout unless otherwise stated.
• Tracking information will be emailed to you once your order ships.
• We currently ship within the continental United States.

Thank you for shopping with us!